We have 9 branches located across Trinidad in the following areas: Arima, Tunapuna, San Juan, Chaguanas, Henry Street, St. James, San Fernando, Princes Town and Point Fortin (Coming Soon : Barataria). Our Warehouse/Head Office is also located in Arima. Please refer to Our Stores section for more information.
Frequently Asked Questions
We offer a wide variety of local and imported Appliances, Mini Appliances, Electronics, Furniture, Mattresses and Foam products.
You can purchase products instore using Cash, Debit Card, Credit Card and Cheque.
You can purchase products online via the website using Chip Debit Card or Credit Card.
We offer a variety of affordable Hire Purchase plans ranging from 3 to 36 months. We offer hire purchase to qualifying permanent employees, self-employed persons, and retirees. Please visit our Hire Purchase section for more information.
Most furniture products require assembly. We offer Warehouse and Private Assembly. The assembly fee varies based on the products purchased.
We offer delivery nationwide for $250TT. Delivery usually takes 3 to 5 business days and approximately 3 to 7 business days for back-ordered items or items requiring assembly.
Yes, you can collect the item/s. For instore purchases, you can collect at the store or at our warehouse.
For online purchases, you can collect at a store of your choice or at our warehouse.
Products come with warranty as follows:
- 3 months warranty on select Minis Appliances
- Up to 1 year manufacturer’s warranty on Electronics
- Up to 1 year manufacturer’s warranty on Appliances
- Up to 10 years manufacturer’s warranty on Mattresses
Extended warranty is also available at an additional cost.
Yes, we do provide custom size orders for mattresses and foam products. If you are interested in a custom order, please email your request with dimensions to customercare@fplustt.com
If the item was purchased at a store, it is recommended that you visit the store of purchase and make a formal complaint as well as email customercomplaints@fplustt.com
If the item was purchased online, please send an email outlining the issue to customercare@fplustt.com
Online Orders usually take 1 to 3 business days to process and approximately 3 to 5 business days for back-ordered items or items requiring assembly.