Hire Purchase

1. How can I apply for Hire Purchase?
You can visit any of our branches with the required documents and speak to a customer service representative to determine which plan best suits your needs.

You also have the option to apply online by completing the form.

2. How long does it take for a Hire Purchase application to be approved?
Hire Purchase applications are usually approved within one business day, however, the approval process may take longer if the information provided by the applicant requires further verification.

3. What are the requirements for repeat Hire Purchase customers?
Customers that have recently completed a Hire Purchase plan and are in good financial standing can apply for a new account using 1 form of picture ID and a recent pay slip no older than 1 month.

4. If I am renting and do not have a Utility Bill on my name can I still apply?
You can still apply for hire purchase using a Utility Bill on the Landlord’s name accompanied by the rental agreement or a permission letter authorizing use of the bill and a copy of their ID.

5. Where can I pay my hire purchase installments?
You can pay your hire purchase installments as follows:

• Pay at any of our 7 branches. Please refer to Our Stores section for more information.
• Pay at any BillExpress location nationwide. Contact 623-6000 to determine the opening hours of the Bill Express outlet in your area.
• Pay via Bank Transfer to our Republic, First Citizens or Scotia Bank account. Once the payment is made, you must take a photo of the receipt and email to hpdepartment@fplustt.com along with the name on the hire purchase account, account number and a telephone contact.

6. What do I do if I am unable to pay my Hire Purchase installment on time?
If you are unable to pay your installment, please contact our Hire Purchase Department to discuss at 285-9051 Ext. 639/670/673 or email hpdepartment@fplustt.com