DISCLAIMER: RETURN & REFUND POLICY

Thank you for shopping at Furniture Plus Limited.
If you are not entirely satisfied with your purchase we are here to help.

DELIVERIES

Deliveries are made to your Gallery/Front door, customer accepts all liability for requesting additional shifting.

Delivered/Collected goods must be inspected, and defects reported within (5) days. Failure to report defects constitutes acceptance of goods in as is condition and customer waivers all future claims to warranties.

RETURNS

Return/Exchanges on custom orders, bedding and clearance items are NOT ACCEPTED.

Returned goods are subject to 20% restocking fee. Proof of purchase must be accompanied for all returns.

REFUNDS

REQUESTS can be made for refunds; however, we reserve the right to issue a Credit Note based on information provided for such.

Refunds are subjected to processing of 14 – 30 business days (local or foreign cards).

Refund requests for full amounts will be returned to credit card.

Refund requests with *applicable fees* applied will be paid via cheque. (*restocking fee, shipping*)

SHIPPING

You will be responsible for paying for your own shipping costs for returning item/s. Shipping costs are a standard rate of TTD$199 vat inclusive and are non-refundable, valid within Trinidad only.

TERMS

Please allow 2-3 business days for processing of orders (branch collection or deliveries). A representative will contact you for updates on your order.

By completing your purchase with Furniture Plus Limited you acknowledge our disclaimer and agree to the terms set forth on your invoice.

CONTACT US

If you have any questions on how to return your item to us, contact us.